Job Details

Job Description:

Pay Range: $14.62hr - $19.62hr

Responsibilities:

• Resolve employee payroll, travel, or expense related issues.
• Contact line managers for approvals or dispute resolution.
• Investigate policy violations.
• Obtain receipts and submit expense reports on behalf of others.
• Collect refunds and reimbursements from external vendors as needed.
• Coordinate and book travel on behalf of field employees in alignment with company policy.
• bility to work independently and manage one's time in a remote work setting.
• bility to accurately document and record customer/client information.
• Previous experience with computer applications, such as MS Outlook or data entry software.
• Includes experience with expense management and travel booking software such as Concur.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Refer unresolved customer grievances to designated departments for further investigation.

• High school diploma or GED preferred.