Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $48K per year / Medical, dental & vision / 401k / PTO - As a Customer Care Specialist at Ophelia, you will: Provide exceptional customer service to clients via phone, email, and chat; Troubleshoot and resolve customer inquiries and concerns; Maintain accurate and detailed records of customer interactions; Escalate complex issues to appropriate departments or management; Proactively identify and address customer needs and concerns; Communicate with team members and collaborate to improve customer satisfaction...Hiring Immediately >>