Job Details

As a member of the Guest Service Team, The Guest Service Professional supports daily guest service operations for the golf course, including tournament set up, equipment rental and services, and player assistance. This position reports to the Guest Service Supervisor or Head Golf Professional. KEY RESPONSIBILITIES: Communicate the core values and mission of Blue. Star Resort & Golf (BSRG) to support the achievement of company goals. Provide information about golf course conditions and the days activities and events to the First Tee Hosts, Player Assistants, Golf Shop staff, and other team members so they have the information they need to provide a safe and enjoyable golf experience for the players. Maintain effective communication with all team members throughout the day to maintain a smooth, informed, safe, and consistent atmosphere for guest services operations. Provide exceptional customer service; professionally respond to all guest concerns. Help manage and maintain rental equipm...Guest Service, Operations, Golf Professional, Golf, Guest, Equipment Rental, Retail, Hotel