Job Details

Job Description

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Strategic Staffing Solutions is currently looking for an Enrollment Specialist for a W2 contract engagement with one of our largest clients in Detroit, MI!

Job Title: Enrollment Specialist
Duration: 12 months
Role: W2 contract
Location: Lansing, MI
Schedule: Remote (potential need to come onsite in the future)
Top 3 Required Skills/Experience
• Four-year college degree.
• Working in healthcare with retirees and retiree populations
• Knowledge of healthcare industry and Commercial and Medicare Advantage health plans

Insurance Eligibility and Enrollment Support:

Primary Responsibilities:

• Research and respond to insurance-related inquiries from customers via Message Board.
• Assist in managing insurance workflow to help support the business goal of 10-day turnaround on key workflow. This would involve updating insurance enrollment information and/or related information.
• Assist with vendor discrepancy list management to support business goals of timely list processing. This would involve updating insurance enrollment information and/or related information.
• Miscellaneous tasks related to insurance customer outreach for information, delinquent payment workflow, student certifications, enrollment data review, and updates.

• Efficient, dependable worker
• Excellent written and oral communication skills
• Able to review and interpret enrollment information stored in the customer's enrolment system
• Able to follow written procedures
• Proficient to advanced computer skills, including all MS Office applications:
  • Excel
  • PowerPoint
  • Word
  • MS Teams
  • SharePoint
• AI working or practical knowledge of applications, tools, and functions.
• Able to work in an office environment (current position works remote now)
• Prior work in healthcare, especially collaborating with Retirees and Retirees populations.
• Knowledge of health insurance, commercial products, PPO, and HMO plans
• Knowledge of Medicare Advantage plans, programs, and policies
• Prior experience working with local or state government programs related to healthcare and retirement. Independent thinkers and creative problem solving with implementing innovative solutions