Job Details

A leading IT services provider is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier support to our nations Veterans. This fully remote role requires strong technical knowledge and a commitment to service excellence. You will assist users with mobile device setup and troubleshoot application and hardware issues. The ideal candidate will possess excellent customer service skills, a proactive approach to service, and the ability to handle confidential information with care. Benefits include flexible work environment and career development opportunities.

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