The purpose of this position is to ensure orderly conduct during court proceedings. This position performs bailiff duties, ensuring safety and decorum throughout the facility, escorting relevant parties to appropriate rooms and controlling access to secured areas.
Essential duties and responsibilities - time spent:
This position has no responsibility over any types of budget.
This position does not have project responsibilities.
This position explains County procedures or processes.
This position creates or edits documents, internal memos, emails and reports.
Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person.
Always (More than 85% in a year)
Minimum education required: High School Diploma or GED.
Minimum years of directly related experience required: One (1) year Bailiff/Interpreter experience and experience in dealing with the public; or equivalent combination of education, training and experience. Must be fluent in English.
Must possess and maintain a valid Driver's License.
Knowledge required: Customer and personal service; English language and composition; law and government; court administration; public safety regulations; judicial principles and practices; court proceedings and processes; legal terminology and documentation; regulations governing court/legal activities; Arizona Statutes and court rules; Bailiff duties, responsibilities and protocol; court calendaring systems; Interpreter functions and standards; customer service standards and protocol.
Skills required: Active listening; communicating diplomatically; customer service; persuading and influencing; problem solving; diversity awareness; time management and multi-tasking.
Abilities required: Fully and quickly comprehend spoken words; detect embedded objects or information; multi-task; speak clearly and sensibly and follow orders.
Physical demands: Occasionally stands to perform public safety duties. Routinely sits to perform watchmen duties and to attend to other duties. May be required to lift work related materials or equipment up to 25 lbs.
Work environment: This position occasionally spends time in office environment; routinely spends time in courtrooms and courtroom lobby; regularly spends time in library.
Safety risk exposure: Incumbents in this position may become exposed to individuals with high level of emotional distress; hostile plaintiffs and/or defendants; hostile family members or other parties to the plaintiff and defendants.
Protective gear & safety manuals: This position is required to constantly follow written safety procedures and manuals relevant to the division or department.
Consequences of error: Potential errors can cause inconveniences to other employees, and/or delays in related work areas. Delays of services are possible.